On the receipt you received shortly after your purchase, you can find the expected number of days it will take before you receive your order. Please remember that the number of days are listed as weekdays, therefore weekends and public holidays are not included.

We can not split your order into separate deliveries, however we will send you your whole order as soon as we can. You are welcome to contact our service center and cancel the item your are awaiting, and then later order that specific item. If you decide to do this, please note that the price of shipping will be removed, so that you only pay for shipping once.

If the order is not yet packed, we will be happy to help you change your order. Please call +45 38 40 67 87 as soon as possible, and we will do our best to help you.

Normally, deliveries take 1-5 days after being shipped from us. You received a Track and Trace number in your email (on the receipt), and here you can track your order and see where it is.

If your order does not arrive, we ask you to please contact us on info@streettowear.eu.

Shipping to EU countries
All prices include VAT, import duty and other expenses.

Shipping to countries outside EU
Additional fees related to VAT, import duty and other expenses may occur at or after delivery. Contact national custom autorities in your country of delivery if you are in doubt.

No, you have to order through our webshop.

- VISA
- VISA Electron
- MasterCard
- Maestro
- Gift Certificate
- PayPal

If you payed with a payment card, we will deduct the money the day we ship your order from us. The amount will in many cases be shown as reserved on your account immediately. You can find this on your online bank account, and the amount will be shown as “not available”.

If you pay with a payment card, you are always protected against fraud. When you type in your personal data when ordering, the information is automatically encrypted (SSL) and neither Dickies to Wear nor any third party will be able to read it.

We use the term "shipping time", as supposed to "delivery time". 

When you are looking at an item and choose the colour and size you want, a estimated time of shipping will be shown above the purchase button. If it says 1-2 days, it means that the item is available in our stock and we will send it as soon as possible. If it says more than two days, we will have to receive the item from our supplier first. We ship all orders as soon as we can, and UPS delivers all orders within 5 working days.

No, we do not have a physical store. We are an online webshop only.

You will receive a shipping confirmation as soon as your order is packed. Later during the afternoon or evening you will receive a tracking number in a seperate email.

If you have not received this within 24 hours after the shipping confirmation, please contact us at info@streettowear.eu

If the order is not yet packed, we will be happy to help you change the delivery address. Please call +45 38 40 67 87 as soon as possible, and we will do our best to help you.

Shipping to EU countries
All prices include VAT, import duty and other expenses.

Shipping to countries outside EU
Additional fees related to VAT, import duty and other expenses may occur at or after delivery. Contact national custom autorities in your country of delivery if you are in doubt.

Have you read our description of the item, and looked at the details and materials? We have on most of our products a detailed description of it and its qualities. You can find this information divided into three tabs on the page of the product.

DO NOT send the broken/defective item in return without an agreement or appointment. Please send us your order number, a description of the fault and a picture of the item to info@streettowear.eu

DO NOT send the broken/defective item in return without an agreement or appointment. Please send us your order number, a description of the fault and a picture of the item to info@streettowear.eu

You should type in the number on your credit certificate before proceeding to checkout. If your credit certificate does not work, it may be because you have tried proceeding to payment but then have returned to your shopping basket. In this case, your credit certificate will be locked for roughly an hour. We recommend you to wait 1 hour, and then try to proceed to checkout again, or you are welcome to contact our service center on +45 38 40 67 87

You should expect it to take 2-5 working days before you can see the amount back in your bank account after you received the email notification from us. If you used a Mastercard or similar cards, you may have a credit agreement which says that the money only will be available the following credit period (following month). You should contact your bank if you have any questions about this.

You have 30 days where you can choose to return or change items, and the days start counting from the day you receive your package. You can choose to either get your money back or change the item.

1. You have to fill in the note you received with your order.
2. Ship it to streettowear.eu, c/o Basiswear I/S, Nannasgade 28, DK-2200 Copnehagen N, Denmark
3. When we have received your item(s), we will automatically notify you 1-2 working days after

No. Our selection is constantly getting bigger, therefore a catalogue would not be able to show everything we have to offer.

We are available all working days by email, phone or live chat 10.00-12.30 & 13.30-15.00 (CET+1). Please contact our service center here. We strive to answer all inquiries within 12-24 hours.